PLEASE FOLLOW THESE STEPS WHEN SETTING UP YOUR BOX







Step 1:
Connect a HDMI cable from your FOS device to any open HDMI input port on your TV. Be sure to make note of which HDMI port you used on your TV.

Step 2:
Connect a HDMI cable from your FOS device to any open HDMI input port on your TV. Be sure to make note of which HDMI port you used on your TV.

Step 3:
Using your TV remote or the menu buttons on your TV. Select the HDMI input port you used in Step 1.

Step 4:
Click Here if you need assistance on how to use the remote that came with your FOS Streaming device

Step 5:
OPTIONAL - If you purchased or plan to purchase a Wireless Keyboard remote. Be sure to insert the USB receiver that came with this remote into the USB 2.0 or 3.0 port. The USB receiver is inside the back of your keyboard remote. For more details visit https://fostv.live/remote-guide/.

Step 6:
Select your preferred language you want your device to display / Press Next



Step 7:
Adjust your screen size to fit your TV. Press the Left Arrow Key on your remote to make your screen smaller and the Right Arrow key to make it bigger. Adjust your screen so the outer blue edge touches your inner edge of your TV Screen / Press Next



Step 8:
We recommend connecting your device directly to your Modem or Router using an Ethernet cable. If you cannot, then connect using a Wi-Fi network. If your Wi-Fi network has a 5G connection. We suggest using a 5G Network over 2.4 GHZ as they are designed to stream High Definition content. Even if the 5G signal bar is lower than your 2.4 GHZ, it is very likely that your 5G network will still have higher download speeds. Select your wireless network / enter password / Connect Now



Step 9:
Once connected select “Next”



Step 10:
This is an overview of your devices home interface / Press Next



Step 11:
Ignore the Time Zone Location / Press Complete. We will change your Time Zone using the settings option of your device.



Step 12:
This is your Device’s Home Page / Select Settings



Step 13:
Select Device Preferences



Step 14:
Select Date & Time



Step 15:
Select Set Time Zone



Step 16:
Select the Time Zone for your area. Then Press the Back Button or ESC Button on a wireless keyboard remote until you return to your devices main interface page.



Step 17:
Select the FAST app and perform a speed test to confirm your device is connected to the internet.



Step 18:
We recommend that your device has at least 25Mbps download speeds or higher. Once you confirmed your device is connected to the internet press the Back Button or ESC Button on a wireless keyboard remote until you return to your devices main interface page.



Step 19:
Select FOS TV LTV Player App



Step 20:
Enter your FOS TV LTV Player App Credentials. These are case sensitive so please eneter them exactly how they appear. You can access these credentials any time by visiting www.fostv.live / Login using the email and password you created when first registered and ordered service or by looking at your New Order confirmation email. Once you have entered your credentials / Select Next



Step 21:
Once entered select the Enter Icon



Step 22:
IMPORTANT – You must select “ALLOW” or app will not install. You have to give the app permission to communicate with your FOS Streaming Device.



Step 23:
The app is now connecting to our servers and is being updated with the latest Network Channels, TV Shows, and Movies. Please wait while it completes all four (4) steps



Step 24:
Select Live TV



Step 25:
Select a Network Channel



Step 26:
Press the “Ok” button on your remote to change the picture from Preview Mode to Full Screen Mode



Step 27:
Press the “Up Volume” button on your remote to turn the volume settings on your FOS Streaming Device to the highest setting



Step 28:
Press the “Right Arrow” button on the remote until the Blue Volume Icon goes to the highest setting. This is the volume settings that controls the FOS TV TLV Player app.



Step 29:
IMPORTANT – Use your TV Remote or Suround Sound Reciever and turn the volume up as load as you will ever want your TV to play. Then press the “Down Volume” button on your remote to turn the volume settings on your FOS Streaming Device to a noise level that you usually watch TV at. This now set your sound settings for your device and the FOS TV LTV Player app.



Step 30:
Press the “Back” Button or ESC. Button on your Wireless Keyboard remote three (3) times until you return to the apps main Interface page / Select Settings



Step 31:
Select Other Settings



Step 32:
Make sure all settings other than the bottom one are turned “On”. The bottom one is optional. When turned “On” it will auto open your FOS TV LTV Player app each time your reboot your FOS Streaming Device.



Step 33:
Press the “Back” Button or ESC. Button on your Wireless Keyboard remote one (1) time / select Speed Test



Step 34:
Press “Ok” on your remote to begin the Speed Test. This will show your actual internet speeds that the FOS TV LTV Player app is receiving from your internet provider. We recommend 25 Mbps or higher down loan speeds. The lowe the PING the better and Upload speeds do not matter when streaming. Press the “Back” Button or ESC. Button on your Wireless Keyboard remote one (1) time



Step 35:
Select APP to confirm you have the latest FOS TV LTV Player app installed on your FOS Streaming Device. We recommend checking this once a month.



Step 36:
This message will tell you if your app is current or needs to be updated. Press the “Ok” button on your remote. If an update is available follow the steps to complete the update. Press the “Back” Button or ESC. Button on your Wireless Keyboard remote two (2) times to return to the apps main interface page.





Step 37:
Press the “Back” Button or ESC. Button on your Wireless Keyboard remote one (1) time or until the message to exit the app appears. You will need to close your app to save all the settings you changed. Once closed open the FOS TV LTV Player app again and enjoy streaming! Please be sure to watch the video How to Use Live TV and many other videos / documents we have available in the How to Guide section of your FOS My Account page.





ADDITIONAL TIPS:

To obtain your FOS App Credentials, How to Videos / Guides and Live Agent support to assist you with all the services and features that come with your FOS Streaming Device and FOS TV LTV Player app.

Click Here